CSX – Customer Service and Experience (1 minute read) Customer Service is an expectation. Customer Experience is what can set you and your team/business apart from the competition. Making the Customer Experience excellent and memorable ca... Customer Service
Customer Service Excellence (2 minute read) Customer service is the backbone of any successful business. It is the process of ensuring that customers are satisfied with the products or services that a business provides. Excellen... Customer Service
Improving the Consumer Experience (2 minute read) “Customer Service should not be a department – it should be the entire organisation!” TONY HSIEH – CEO ZAPPO’S That so many individuals and companies get customer service wrong is almo... Customer Service
5 Customer Service Superpowers (1 minute read) Great customer service continues to be a key differentiator between businesses and individuals. Here are some of the superpowers which can help you and your team or company stand out f... Customer Service